Ten years ago futurists predicted that the Internet would completely change the way consumers shop for goods. While that revolution never gained the strength that was predicted, there is no doubt that the Internet has altered the way people shop for big ticket goods, and the most obvious example is in the category of automobiles.
While the number of consumers visiting automotive web sites during the new- and used-vehicle shopping process has grown modestly in the last couple of years, the impact the Internet is Read more . . .